Terms and Conditions

Terms and Conditions
The best place to download a driver is direct from the hardware manufacturer. Before you can update a driver, you'll need to find and download the latest version.

Drivers downloaded from the manufacturer will be the most tested and up to date available.

Every website is different so its hard to give precise instructions on how to navigate through a catalog of driver downloads but most support sites are fairly easy to use.

In helpdrivers.com you can find a direct link to the manufacturer's website.

Created in 2000, HelpDrivers.com has 897,000, BIOS, manuals and utilities, the biggest collection to be found on the Internet.

Many belong to companies that have closed down or are obsolete products, and you won’t find them anywhere else. If you don’t want to waste time searching on the Internet for a file that is no longer available, place your trust in HelpDrivers.com


Helpdrivers.com, are offering a service to Internet users to download computer drivers, BIOS, manuals, etc. via download from the Internet.

The user can download one free file per day. This option is valid for most files (not bigger than 100 Mb).

Pack of downloads:

If the user wants to download several files on the same day and doesn't want to wait, or need files over 100 Mb, the user can buy a pack of downloads


We use Paypal as a payment method from the year 2003.

When carrying out the download and payment process, the client accepts unconditionally the application of these General Conditions of Use of the Service for all files and for all their different versions, including any new versions.
These same conditions apply to users who download files free.

It is understood that delivery will take place via download.

No physical medium (CD, etc.) will be sent.

These Terms and Conditions shall prevail over all other conditions.

Access to the service:

The download service is provided by Helpdrivers.com on a permanent basis, subject to maintenance operations, updates to the servers and unforeseen interruptions.

Conformity - Responsibility:

Available files are the original and official provided by the manufacturers.

The drivers and other files is considered as the application itself and all the files associated with it: installers, manuals, FAQs, etc.

All drivers, BIOS, manuals, and other files software is provided 'as is'. Helpdrivers makes no warranties, expressed or implied.

The client should ensure that the downloaded file will be compatible with his computer and the software installed on it.

Helpdrivers.com cannot be held liable for any incorrect use of any downloaded files or incompatibility with the customer's installed software.

This site not cannot be held liable for issues or faults that arise from the download or use of the software.

In any event, the liability and guarantee of helpdrivers.com is restricted to the refund of pack download (if the user purchased a pack), excluding any compensation relating to costs incurred and the awarding of damages and interest to any individual whatsoever.

Perform a full backup of the files that you have on your computer to an external location

We recommend that you perform a full backup of the files that you have on your computer to an external location, such as an external hard disk, DVD, CD, USB flash drive, or network folder. You can use the Backup and Restore Wizard to back up documents, pictures, and other files. For more information, visit the Microsoft Help and Support Center Web site.

If your computer is running Windows , we recommend that you create an Automated System Recovery (ASR) set before you start the installation.

Intellectual property:

In general, the customer undertakes not to modify or infringe the title, brand or intellectual property copyright associated with the downloaded files in any way whatsoever.

Protection of personal information:

Customer information gathered by helpdrivers.com will be handled with the utmost confidentiality. Please also visit our Privacy Policy section establishing the use, disclaimers, and limitations of liability governing the use of our website at http://www.helpdrivers.com/Privacy_Policy/

Refund Policy

When you buy a download pack , your purchase is covered by our 30-day money-back guarantee.
If you are, for any reason, not entirely happy with your purchase, we will cheerfully issue a full refund.
To request a refund, simply contact us with your purchase details within thirtieth (30) days of your purchase.
Please include your order number (sent to you via email after ordering) and optionally tell us why you’re requesting a refund – we take customer feedback very seriously and use it to constantly improve our products and quality of service.
Refunds are being processed within 5 days period.

Jurisdiction – Applicable law: Any dispute arising from the application or interpretation of these conditions will be subject to the courts governed by the Court of Appeal in Coruņa and to Spanish law.

Contacting Us

HelpDrivers Desde Marzo del 2000